Outsourced Accounts Receivable
Accelerate Cash Flow. Stop Chasing Clients.

What are Outsourced Accounts Receivable Services?

Vance and Cole provides Outsourced Accounts Receivable Services for US CPA firms across metropolitan areas including New York, Houston, Austin, Dallas, Denver, and Seattle. As a premium offshore staffing partner, we handle the analytical backend so your firm can scale Client Advisory Services maintaining 70% gross margins.

What is the accounts receivable process? The AR process covers extending credit to a customer, generating the sales invoice, sending the invoice, following up on unpaid balances (dunning/collections), and applying the received payment to the open balance in the accounting system.

Why should we outsource accounts receivable? Founders and sales reps hate chasing clients for money; it damages the relationship. Having a dedicated AR clerk provides a professional, persistent barrier that ensures you get paid without awkwardness.

Will an offshore team call my clients? If required, yes. We can provide VOIP integrations so our professionals call from a local US number. However, modern AR collections are highly successful relying primarily on structured email cadences.

Do offshore AR specialists use their own email? No. They are provisioned an email address on your company domain (e.g., accounting@yourcompany.com). To your clients, they appear as a standard internal US employee handling administration.

How do you handle severe delinquency? Our specialists are the first line of defense. If a client surpasses 90 or 120 days past due and refuses to communicate, our offshore team compiles a perfectly documented ledger and communication history. We then hand this file back to your U.S. management or a specialized legal collections agency to commence aggressive measures.

Can AR specialists integrate with Stripe and PayPal? Yes. Our teams are highly proficient in navigating modern payment processors like Stripe, PayPal, Square, and Braintree to resolve chargebacks and reconcile daily payouts against the general ledger.

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